CheckOutRBC

To Your Health and Success

Browsing Posts in Business Tips

Customer Service

February 12, 2010 rrbrittain No comments

Everyone is in the business of customer satisfaction. Who are your customers and how are they doing?

The purpose of a business is to create and keep a customer.  All business activities must be focused on this central theme.

You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

If your job is customer satisfaction, your real job title is Problem-Solver.

Offer your customers a long-term relationship, then do everything possible to build and maintain it.

Express your admiration for the traits, possessions or accomplishments of your customer. Little things mean a lot.

Business Tips, Motivational none
Read more

Get to Bronze Director

February 8, 2010 Sandy Brittain No comments
There’s an old saying that says, “No wind is favorable to the sailor who has no destination in mind.”
This day you are setting your intention, the lean of your sails.  But, if you don’t have a destination in mind, you don’t know how to set the sails to guide the vessel of your own business with RBC Life.

What would you say are the most important things for you to do?  What would they be? Set your sail, your intent, by those  guideposts.

Each day, you’re the only one who gets to choose your activity. If you don’t choose, no one does. No wind is favorable to the one who doesn’t have a destination in mind. Pick yours.
 
Example:
To Get to Bronze Director -

1.  I need 67 people on left and right team on 150QV Auto Order
2.  I will find 3 people who I can share these products with and support to maintain (150 Auto Order) -  now I will help my 3 (that is 1 one your support leg and 2 placed on your pay leg, one under the other) with their 3 each. Now repeat what you did with your first 3 and you have over 10,000 QV and 80 associates on your Pay Leg. If we teach this to your upline they have already created the volume on your support leg – doing 50% of the work for you. Just like you will be doing 50% of the work for the 2 people you enrolled in a straight line on your pay leg.
 
To achieve this:
1. I need to maintain personal QV on auto order of 150
2. I need to learn about the products and success stories
3. I need to be a product of the product
4. I need to work with 3 people to repeat what I am doing.  They will bring me their 3 people to help them.
 
Step 1 – Enrolled with Consumer Choice Pack to try products
Step 2 – Follow-up to assure product success – continue to educate about the product
Step 3 – Confirm 150QV auto order for next month
Step 4 – Share and help them get 3 – teaching them to help their 3 get 3
Step 5 – Repeat 1-3 with their 3
Step 6 – Repeat 1-3 with those.
 
To your Health and Success
Ron and Sandy
Business Tips, Compensation Plan, Motivational none
Read more

Is Your Communication Reaching Others?

February 8, 2010 Sandy Brittain No comments

Is Your Communication Reaching Others?

Better understated than overstated.

Let people be surprised that it was more than you promised and easier than you said.

For effective communication, use brevity.

You cannot speak that which you do not know.

You cannot share that which you do not feel.

You cannot translate that which you do not have.

And you cannot give that which you do not possess.

To give it and to share it, and for it to be effective, you first need to have it.

Good communication starts with good preparation.

The goal of effective communication should be for listeners to say, “Me, too!” versus “So what?”

Learn to express, not impress.

Be brief on the logic and reason portions of your presentation.

There are probably about a thousand facts about an automobile, but you don’t need them all to make a decision. About a half dozen will do.

Effective communication is 20 percent what you know and 80 percent how you feel about what you know.

What is powerful is when what you say is just the tip of the iceberg of what you know.

It’s not the matter you cover, so much as it is the manner in which you cover it.

Take one a day and apply it to your life.

To your Health and Success
Ron and Sandy

Business Tips, Motivational none
Read more

RBC products vs. Health Food Store

February 8, 2010 Sandy Brittain No comments
RBC products vs. Health Food Store

1.  Quality of products. – Yes, the health food store may have some good products, but we don’t know anything about the incredients or manufacturing.  With RBC’s integrity you know all the products meet GMP standards and is a GMP certified provider of nutritional products.  We have our own FDA certified lab in which all products go through a second quality control for raw materials and efficacy.  This is not required, it assures us that the ingredients are of the highest quality and passes all assay reports that confirm what is on the label is in the product.
2 Results – RBC products have proven results and many of our products have been field tested for years as well as many have gone through double blind studies with proven results.
3. Unique Products – RBC has propriety products that no one else has.Microhydrin – it is an exclusive product – no one else has it or can duplicate the very unique 33 step process to bind the hydrogen to the silica with potassium and magnesium and offer trillions of electron donors. Independent tests have been done on OliViva to prove the ORAC value is greater than any juice product on the market. Mr Howard is known as the father of modern aloe and our Tru-Aloe is the most powerful stabilized active aloe available in the market place (best price too).  Our Spirulina was developed under the research of Dr Hills, it is the highest quality organic blue green algae available in the world.  We have a vegetable based Omega 3, DHA from golden algae in our IQ product. Our Immune 360 combines the best that science and nature has to offer.  It’s blend of long chain poly-saccharides with all the co-factors, anti-oxidant vitamins, minerals, and herbs make it the best immune support product on the market.  Then add to that line up our new NeuroBright with double bind studies with proven results for brain function.  Then add 24/7, Digestive Formula, First Food, BioShape, etc. The list of superior quality products includes over 60 products with proven results.
4. Education – We offer intellectual knowledge about our products and ingredients.  Often when you go into a health food or grocery store and check out the supplements it is Meany-Minny-mo – which one should I buy.
5. Our company pays us to take these great supplements.  Do you get a referral commission when you tell someone about products in a health food store?  With RBC you can earn bonuses and commissions to cover the cost of your supplements.
6. RBC is our manufacturing company of our products and allows us to participate in the profit loop. We cut out the store front, the jobber, the wholesaler and we keep the difference.
7. Unique explosive marketing plan.  You own your own health food company – with exclusive products from RBC.  You have the opportunity to create a 6 figure monthly income   You can work from home, you do not have to have a store front, inventory, or employees.  You are your own BOSS!  We have the corporate team that keeps track of our organization, ships all our products to our associate/customers. covers the cost of research and development of new products, maintains and develops new marketing strategies, and is currently preparing the way for international expansion for us to go worldwide with our own RBC business.

To your Health and Success
Ron and Sandy

Business Tips, Motivational, Nutrition and Health, Products none
Read more

Pizzazz into your Presentation

February 8, 2010 Sandy Brittain No comments
Here are a few ways to put Pizzazz into your Presentation:
Eye Communication. As you move about your audience, make direct eye contact with different individuals. Hold that eye contact for four to six seconds. That connection brings intimacy to your presentation and everyone feels your sincerity.
Voice Communication. You want to display a roller coaster of energy. Use a combination of varied pace, pitch and pauses.
Gestures. Novice speakers have a hard time making expansive gestures with their arms or body, and they restrict their movement in the audience. They stand like beanpoles in one spot. When you practice, practice with movement. Here is a challenge. Practice your speech without words. Just practice your body language.
Touch Their Hearts. Our speaking philosophy is simple. If you touch my mind, I will be grateful, but if you touch my heart, I will never forget you. Capture your audience with stories from the human experience: comedy, tragedy, romance, family, friends, living, dying, career success, or career failure. Your audience will always identify with the human experience. You will have touched their hearts. You will have given a powerful presentation.
Introductions with Pizzazz. Get your speech off to a great start by telling a story from the human experience. But other introductions can also be powerful including the following: ask provocative questions, present a startling fact, use relevant quotations.

Conclusions That Leave Them Begging For More. Here is a common mistake made by almost every speaker. At the conclusion of the speech, he/she takes questions. Guaranteed the presentation will end on a flat note. Rather, you should indicate at the beginning of your speech, you will take questions, but then after the questions you will have some closing remarks. These closing remarks will be your opportunity to WOW your audience.
Your conclusions should include at least one of the following:
a) Establish self-esteem. Give them a reason to feel good about themselves.
b) A call for action. Challenge them to achieve an attainable goal.
c) Bridge over troubled water. Be a catalyst of ideas that helps overcome problems, deal with crises, or reach out to others.
d) Involvement in their cause. Encourage them to become involved in their passions: to join, to write, to promote, or to sponsor.

e) Inspire to excellence. Challenge them to achieve peak performance, embark on a noble quest, and be victorious in whatever they do.

To your Health and Success
Ron and Sandy

Business Tips, Motivational none
Read more

Vision Keepers

February 8, 2010 Sandy Brittain No comments
Vision Keepers

What does it mean to be a vision keeper?

A German philosopher said, “Treat people as if they were what they could be, and you help them become what they are capable of being.”

We are vision keepers for anyone we know when we hold them to the highest point of view in our minds of what’s possible for them. We hold a vision for them as others are holding a vision for us.
We can all remind each other when we’ve lost sight of our vision. We remind each other when we’ve fallen down and that it’s really more uncomfortable to stay down than to get up again. We can think of each other in the highest point of view.

Starting today, be a vision keeper for someone else.

Support the vision of your team members.  They need YOU!  Think of yourself as the vision keeper for each and every person on your team.  It is a huge responsibility.  There is an unwritten code in networking, only positive information goes down and if you ever have a negative issue or need uplifting, communication, go up. This refers to your upline support team. Don’t take away someone’s dream and vision with your attitude.  Be careful what you say when you are having a down day, your comments could destroy a team member’s vision.
Our job is be VISION KEEPERS for our team members, friends, and family.

To your Health and Success
Ron and Sandy
Business Tips, Motivational none
Read more

The Importance of Follow-up

February 8, 2010 Sandy Brittain No comments
The Importance of Follow-up
There are 2 important parts of building your business.  New prospects/associates and maintaining your current downline as active associates.  Adding new people without keeping the old will never increase your volume.  You must do both to be successful.
Follow up is key to both.  When you can make a decision to be consistent in both areas you will see your group volume grow.
Read this statistic about the importance of following up from an association of professional salesmen, the National Sales Executive Association. Their statistics show that the most sales are made from the 5th through the 12th contact! New sales and maintaining old sales take very similar action.  Here is the data they have compiled:

2% of sales are made on the 1st contact
3% of sales are made on the 2nd contact
5% of sales are made on the 3rd contact
10% of sales are made on the 4th contact
80% of sales are made on the 5th-12th contact

It is good to go out and READ more about what successful people do in your chosen field to make the success they have. People like Tom Hopkins, Zig Ziegler, Jim Rohn, A. L. Williams and others are all experts who are now in the training mode of helping others understand the techniques that got them where they are today.Here is another example of why repeated exposure is important. How many times a day do you see or hear about Coca-Cola or McDonald’s or Pepsi? People already know they like Coke. They already know where to buy it. They already know the cost or nearly so. Why does Coke pay millions per month in advertising costs?  To keep Coke on our mind as often as possible so people will be more likely to crave it and therefore buy it. They want people to think of Coke as often as humanly possible!

You should consider marketing your products or services to your prospects and team members the same way. Everyone is vying for part of the consumers mind. You MUST play HARD consistently, persistently and with the utmost determination to succeed.

That means getting your message in front of your prospect or team members repeatedly over the course of time from your initial introduction until they tell you to stop sending information. This may seem drastic, but who will be sending your people information if you are not?  Guaranteed it will be someone else who will be there when the time is right for them and you will have lost a team member because you failed to continually stay in front of them. Remember we have the advantage of working as a team.  You have upline and corporate support to help you reach your prospects and team members.

You can do it manually with mail, phone calls, one on ones, and meetings. Or, you can let technology do it for you! Just create a email group list of all your associates and prospects and with the click of a button you can email messages and updates about our products, plan, and people. There are times when you will personalize an email and just send it to one person.

Q. How much would you expect to increase your volume if you made 4 or more follow-up e-mail communications?
A. 173% (E-Marketing Today).

Q. If you doubled this communication rate, could you expect even greater returns?
A. Many leaders are showing increases of over 400%

Successful networkers are master educators and use systems to help them reach more people daily.  Remember, what creates income in our industry is personal contact, phone calls, conference calls, group meetings, and email. Communication is the answer.  Do you have the time to personally contact all of your associates 5 to 12 times a month personally? You could never find all the time and organization to follow up with everyone as your team grows.  We write the initial copy of the outgoing emails (actually, our mentors wrote some of them and we just personalize) and save them in our email draft file.  We can then go to drafts and pick one daily or weekly to send to our team members.

You can maintain another 20% or more of your team with personal contact. People buy “You” as much or more than they buy a product or service. Personal contact helps others to see you as real person instead of a simple email address.

We recommend calling your personal prospects/associates. It does not matter if you are good on the phone or not. Don’t try to “sell” anything on the phone, don’t make up a canned pitch like some insurance salesman or mortgage broker. Just strike up a conversation and see what concerns they have. Answer their concern(s) if you can or promise to get back to them via phone, fax or email with an answer. Always be polite and honest and you will be amazed at how many folks respond positively to you. Use your mentors/upline for three-ways until you get the hang of it. It will add an invaluable measure of success to your business.

Finally, you MUST have a good message, good product, good prices and a better deal than everyone else your prospects and associates have seen. We have the best products, the best marketing plan, and great prices. It is up to you to learn why RBC.  A lot of that is YOU too, but your messages must be powerful and totally geared to support your team.   If you are not a good writer, cut and paste from others.  Always personalize it to who you are contacting.

Guidelines for increasing your monthly volume:

1. Follow up from 5 to 12 times monthly to get in that 80% bracket.

2. Let technology help you do the follow up.

3. Call your prospects/downline team members on the phone and make a friend.

4. Use information that will benefit your team members and get your message across.

Almost everyone is a potential associate, if not now, then in the future. It makes sense to stay in contact with them.  If they ask to be taken off your list kindly do so.

To your Health and Success

Ron and Sandy

Business Tips, Motivational none
Read more

Goals

February 8, 2010 Sandy Brittain No comments

Goals – here are five tips to help increase your odds of success.

  1. Write it down! You’re much more likely to fulfill your goal of losing, say, 20 pounds, exercising more, and eating healthier foods if you put it in writing. Better yet, post your written resolution on your bathroom mirror, refrigerator, or some other prominent, frequently visited location where you’ll be reminded of it often.
  2. Your goals should be specific, quantifiable, and measurable. Otherwise you have no way to assess whether you hit your goal.For instance, from #1 above, what exactly does ‘exercising more’ mean? Or ‘eating healthier foods’? Put some traction on your goals by defining what specifically you’re trying to accomplish. You could set your exercise goal as a 30-minute power walk three days per week. That’s specific and measurable. As for ‘eating healthier foods’… how about adding one more veggie than you’re currently doing for lunch and dinner? Define what that number is for you. You get the idea…
  3. Get an accountability partner. It could be a spouse, friend, sibling, or even a son or daughter. Make a weekly appointment time to check in together and see how you are progressing on your set goals.The accountability partner should be someone you respect and admire and with whom you’ll be honest about how it’s going – and not offended that they’re even asking.
  4. Set intermediate steps for big goals. If your goal is to lose 50 pounds, define when you could realistically lose it, and then set a goal for each week and month as road marks along the way. You’ll be encouraged by the progress. And success breeds success.
  5. Schedule time to meet your goals. Write your exercise times into your planner. List your trips to the farmer’s market or wherever you plan to buy your veggies into your planner… so they become part of your schedule and therefore part of your lifestyle.

Now, take those easy 5 steps and apply it to your RBC business:

1.  Write down this leadership rank level in RBC – Bronze Director.

2.  Be specific, quantifiable, and measurable. Reach by May 31, 2010.  Need 67 people under each team on $150 auto ship.  Establish 6 associates (3 on each team)  with $150 auto ships in Jan.  (many of you already have this – they do not have to be personally enrolled).  Now, help each of your associates (once again no matter who enrolled them each get 2 in Feb. Help those each get 2 in March.  Help those each get 2 in April and then help those each get 2 in May.  You now have over 90 associates on each leg and are a solid Bronze Director.  Of course by teaching others to do the same you have many helpers to reach your goal.   You say your goal is bigger – no problem just take the next level and divide it by 150 to get the number you need.  Some of you already have one team with the volume so you can focus on just one leg.  The key in this industry is always teaching others how to be successful.

3.  To stay on track get a  accountability partner.  This can be team member or upline support leader.  Let them know what you plan to do by May of 2010.  It is your job to call them weekly and let them know how you are progressing.  If they do not hear from you then the odds of you achieving your goal drops dramatically. You must be honest about how it is going.  You may have a bad week once and a while and you need their support.  When you have a good week it will uplift your accountability partner as well. If you want your team members to stay on auto ship then follow up with them.  Help them to understand the benefits of the products and offer to share with their friends and family.

4.  Now, look farther into the future.  Set  intermediate steps for a bigger goal.  Let’s say it is earning $5000 a month.  We can help you break it down by monthly, then weekly.  Your success will breed the success of others in your downline and vice versa. You can set your own marker.  Your mark could be $10,000 to $100,000 a month and we can set up the intermediate steps to reach it in the future as well.

5.  When are you going to do this.  Schedule your time.  Block out your RBC time on your calender.  It may be 3 hours each evening.  Maybe it is Tuesdays and Saturdays all day. The more time you can devote to your business the quicker you can reach your goal.  You must find at least 10 hours each week, plus the weekly conference calls. It will then become part of your lifestyle. Don’t get caught in busy work.  Time contacting new prospects and team members by phone, email, and meetings is what counts.  Not doing what we call busy work.  Organize the office, make a presentation book, etc.  We want you to be organized but we are counting time actually building your business.

To your Health and Success

Ron and Sandy

Business Tips, Motivational none
Read more

The power is in the future!!!

February 8, 2010 Sandy Brittain No comments
The power is in the future!!!

Quit dwelling on what you did wrong or just didn’t do and why you are not where you want to be with your business.  Today, start over, The power is in the future!!!
Hugh White, who lived in the 1700s, once said, “When you make a mistake, don’t look back at it long. Take the reason of the thing into your mind and then look forward. Mistakes are lessons of wisdom. The past cannot be changed. The future is what is yet in your power.”

Every one of us makes some mistakes and probably most often every day there are a few. But if we take a moment we can learn from our mistakes without dwelling on them. When you make a mistake don’t look back.  Mistakes are lessons of wisdom. Take the learning and then go on and go forward.
Plan on this being the YEAR that your DO reach your goals!!!!

To your Health and Success
Ron and Sandy
Business Tips, Compensation Plan none
Read more

February 8, 2010 Sandy Brittain No comments
Attitude of Gratitude

Much of your success and those around you that you see successful in network marketing is attitude.  You need to bring yourself to a level of belief in yourself that others want what you have.  Don’t think for one minute that a succesful networker is not working through the day with things coming up in both their personal life and in their business.  The difference is they have changed the way they look at things.
Are you looking at the big picture?
Do you know and understand the RBC products and plan?
Have you reach the point where you truly believe that if others knew what you know about these products and how important they are for our quality of health and wellness they would all say yes?
When you change the way you look at things, the things you look at change.
When you’re looking at your problems, you see more problems.
When you’re looking with gratitude, you begin to see solutions and so much more to be grateful for.

Today, we get to choose the way we look at things.

What we’ll find, upon looking, is the things we’re looking at really do change.
Today begin to look at the BIG picture of what we have in our hands with RBC!
Grab ahold of it and GO FOR IT!!
We are so thankful we found RBC and these incredible products.
To your Health and Success
Ron and Sandy
Business Tips, Motivational none
Read more
RSS

Categories

Meta

Powered by WordPress Web Design by SRS Solutions © 2010 CheckOutRBC Design by SRS Solutions